In every member state (EU and EEA), a National Reference Point which gives access to information on the vocational education and training system has been established.

The key functions of the NRP centre are as follows:

• Act as a first point of contact when questions relating to vocational education and training qualifications, certificates and certificate supplements arise.
  
• Have direct access to relevant information or be in contact with the relevant national bodies which have the information
  
• Either be able to answer questions themselves or transfer them to the competent agency
  
• Be a national partner in a European network of reference centres with similar responsibilities.